New information and communications technology are allowing people to become creators as well as consumers, and providing them with the platform for everyone to exchange their information and messages between people and or ganizations. This chance to demonstrate individual creativity is resonating with people. The growth of blogging in the UK shows the popularity of using new technology to express personal views, experiences and beliefs. However, this situation is seeing a blurring of the lines between the “creator” and the “consumer”, because people take something form it and they also create something back.
My personal feel, the best way to understand this sharing behaviour is through the open source thinking. A director opinion leader in Market Research Society, Graeme Trayner said, the open source thinking comes from the sphere of information technology and computer programming. In contrast to a computer programme where the designers hold tightly to control of the source code, open source programmes are open to everyone test, check and to add to (Trayner, n.d).
IT thinker Eric Raymond compares the difference between open source and close source (e.g. library) as a cathedral and a bazaar. He said: “a cathedral relies on central command and control, a bazaar operates on the basis of a myriad of conversations, discussions and dealings (Raymond, 1999).”

Open source is about everyone having the potential and right to create, and to be recognized for that creativity. In addition, successful open source initiatives are based on “communities of co-creation” (Cottam and Leadbeater, 2004). From an organizational point of view, it is about giving up of control in order to achieve better results than the organization could achieve on its own. The Wikipedia has operating on an open source basis is a good example of open source thinking.
New techniques have continuing to reflect this new open source world. From business man point of view, as Zuboff and Maxmin (2002) claim that “for business to succeed in the future, they must meet people’s need for their identity to be recognized, their voices to be heard, and for respect to be given”.
To me, as a marketing student I would suggest that we should constantly seek out the ways to meet these needs, and use people’s imagination and creativity to make profit for the company. In my mind, open source (thinking) is no longer refer to “you have got to set your ideas free, but you can not control your content”.
(←press me) This is an online questionnaire for this article which is relate to ”Wiki”. After you read my article, please do not hesitate to join this little exercise. I believe that when the result come out, we can understand more peoples’ opinion and learn something together through this little activity.
( I do know some of Marketing students are hate questionnaire, but in here just only 6 questions in this exercise, again please do try.)
PS: If you are interesting, you can look at reading list below!
Reading List
Hilary, C. & Charles, L.(2004) Red Paper 01: Health: Co-Creating Services. London: Design Council.
Raymond, S. (1999) The Cathedral and The Bazaar: Musings on Linux and Open Source by an Accidental Revolutionary. Sebastopol, CA: O’Reilly Media.
Shoshana, Z. & James, M. (2002) The Support Economy: Why Corporations are Failing Individuals and the Next Episode of Capitalism. London: Penguin..
Trayner, G. (n.d.)[omline] From Passive Consumers to Active Creators- Market Research Society Annual Conference, 2006 Available at: http://www.warc.com/Search/WordSearch/Results.asp [Accessed 24 Feb, 2008]